FAQ

When should I choose Cat6 over Cat5 cabling for my office?

If your business requires higher data transfer speeds and reduced crosstalk, Cat6 is the superior choice. At Computing Resources LLC, we recommend Cat6 for modern infrastructures to ensure your network handles high-bandwidth applications more reliably than standard Cat5.

What is the difference between a traditional landline and a VoIP system?

Voice over Internet Protocol (VoIP) uses your internet connection rather than physical copper wires. As licensed providers of Allworx, we utilize this technology to provide your office with more flexible features and better scalability than aging analog systems.

Why do I need fiber-optic cables instead of standard Ethernet?

Fiber-optic cables use light to transmit data, making them immune to electromagnetic interference and capable of much longer distances. Computing Resources LLC installs fiber when your infrastructure requires maximum speed and stability across larger facilities or campus environments.

How does remote IT support work for my medical practice?

We use secure software to access your workstations virtually, allowing us to troubleshoot software glitches or EMR management issues instantly. This method minimizes downtime for your staff since a technician can start fixing the problem without traveling to your site.

Why do I need professional help managing my Electronic Medical Records?

EMR systems are complex and contain sensitive data that must be protected. Our experience at Computing Resources LLC shows that professional management ensures these crucial records are properly integrated into your workflow while remaining secure and accessible to authorized personnel.

How can I view my security footage when I am away from the office?

Our high-tech video surveillance systems are designed for modern connectivity. We configure the hardware so you can view live or recorded footage directly on your smartphone, ensuring you can monitor your business assets from anywhere at any time.

What factors affect the cost of a new business phone system installation?

Costs are primarily determined by the number of users, the specific Allworx hardware selected, and your existing network infrastructure. If your current wiring can't support VoIP, we may also need to factor in high-speed Cat5 or Cat6 cabling upgrades.

Can video surveillance cameras still record clear images in total darkness?

Yes, the systems we install are equipped with infrared technology or low-light sensors. This allows your cameras to capture high-quality footage even in pitch-black conditions, providing your office with 24-hour protection against theft or unauthorized entry.

Why should a small business use a help desk service instead of fixing PCs themselves?

Tech issues can drive you crazy and stall productivity. By using our help desk, you leave the jargon to the pros, allowing your team to focus on operations while we handle the specialized repair and maintenance of your computer systems.

How do you fix connectivity issues in a building with "dead zones"?

We analyze your networking and infrastructure to identify bottlenecks or interference. Often, the solution involves replacing outdated wiring with fiber-optics or strategically installing new Cat6 drops to ensure a consistent, high-speed signal throughout your entire workspace.